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Julianna Bruni's avatar

This article made me think about the relationship between innovation and the human experience. Technology has always evolved alongside changing consumer behavior, but this potential shift feels especially significant because it could fundamentally change how businesses connect with their customers.

Having worked with a lot of small businesses over the years, I worry that some may struggle to keep pace with these changes. My hope is that AI becomes a tool that helps level the playing field rather than widening the gap between large organizations and smaller local businesses.

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